Other Important Services
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Confide
On campus harassment support and advice networkMembers of Confide are available to talk to any students in confidence about issues of harassment and/or bullying and will offer support, advice and assistance in seeking a satisfactory solution. They are willing to discuss any incidents, or problems, no matter how serious or trivial they may seem.
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Income Section
Payments Counter, HazleriggFor the payment of tuition fees and accommodation charges. Home and European undergraduates should hand in their Local Authority Assessment forms here.
Telephone: 01509 222031
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IT Services
IT Service Desk, N312, Haslegrave BuildingIT Services supports learning and teaching, as well as research and administration, providing a range of information technology and communication facilities and support in their use, to students and staff. Most IT facilities are available 24 hours a day. For help, information or advice please contact the Service Desk.
Telephone: 01509 222320
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Mathematics Learning Support Centre
Rooms A0.39 and W1.42Guidance and information for undergraduate students of all disciplines experiencing difficulty with mathematics and statistics, particularly those in the early stages of their studies. A statistics consultancy service for final year undergraduate and postgraduate students is also available.
Telephone: 01509 228250
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Security
Security gatehouseThe Security Service is on duty 24 hours a day throughout the year. They can respond to and assist in relation to crime and traffic issues and can also help and assist on other matters whenever other services are not available.
Telephone: 01509 222141. In emergencies dial 888 (red Emergency phone) or freephone 0800 526966.
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Student Accommodation Centre
Provides information and advice about on campus and off campus accommodation. Live, study, enjoy.
Telephone: 01509 222258 (on-campus), 01509 222253 (off-campus)
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Student Enquiry Desk
Rutland Building
Responds to enquiries from taught students regarding loans, grants, tuition fees, registration, course changes, assessment and graduation, maintains students' personal information (including addresses etc) and produces new and replacement student ID cards, bank letters, and council tax certificates and other student certification documents. A full range of self-help information is also available at the web address below.
Telephone: 01509 222491
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Study Skills and the Library
Pilkington Library
The Library offers training and advice on how to make best use of all the information sources and study skills you will need to make the most of your course. Sessions will aim to develop your information searching techniques and enhance your study skills in areas such as report writing and oral presentations.
Telephone: 01509 222360
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Loughborough Students Voice
Students Union BuildingA new student run unit offering an advice service providing information, support and representation to students in cases of 'institutional dispute' e.g. attending academic misconduct hearings, disciplinary hearings or issuing complaints. The new unit will also provide a central hub which supports all departmental programme reps.