ADVICE TO HELP YOU FIND THE RIGHT LOCAL TREATMENT

Finding local health services

You can find your nearest health services online at the NHS Leicestershire County and Rutland website http://www.lcr.nhs.uk/NHSServices.aspx which links to the searchable database on the national NHS Choices website.

Type in your postcode to find the nearest GP, dentist, pharmacy, optician, hospital, walk-in centre, minor injury unit, walk-in centre, stop smoking service, sexual health clinic, alcohol advice centre, respite care or NHS trust.

You can also search direct on NHS Choices at http://www.nhs.uk/Pages/HomePage.aspx

Expert advice from your local pharmacy

There is a pharmacy on campus and numerous pharmacies in and around Loughborough.

Medicine Box pharmacy on campus

Loughborough University, Loughborough Students Union,

Ashby Road, Loughborough, LE11 3TT

Telephone: 01509 635150

Normal opening hours: 9.30am-5.30pm Mon-Fri. Closed Saturday and Sunday.

Pharmacists are highly trained professionals and are a vital part of the NHS, providing support to patients who wish to care for themselves. Their advice is free and you don’t need an appointment to see them.

They can answer your questions about choosing and using the right medicine, provide easy to understand advice on treating everyday ailments such as coughs, colds, sore throats, diarrhoea and indigestion, and help you to decide if you need to see a doctor. Find the details of other pharmacies by searching at http://www.nhs.uk/ServiceDirectories/Pages/ServiceSearch.aspx

 

Care and treatment from your GP

Under current regulations, anyone who comes to the UK to pursue a full-time course of study of more than six months’ duration, will be fully entitled to free NHS services (which includes GP services). This exemption will apply to your spouse, civil partner and children (under the age of 16, or 19 if in further education) if they are living permanently with you in the UK for the duration of your course.

There is a GP practice (University Medical Centre) on campus which will accept registrations from all Loughborough University students provided they live within a 3 mile radius of the campus. To register, please attend the medical centre to complete a registration form. Please note that you will need to bring your student card to confirm that you are a current Loughborough University student.

The University medical centre is open from 08.00-5.30 pm from Monday to Friday and provides a range of GP and nurse appointments. In addition the medical centre also offers a variety of clinics to meet students needs. It is advisable to register with the medical centre if you have a chronic illness such as asthma or diabetes so that they can provide repeat prescriptions for inhalers, insulin etc. For appointment or clinic times please call 0845 045 0557 or visit http://www.lboro.ac.uk/service/medcentre/index.htm

The University medical centre also provides a walk-in service, open 9am – 12.00pm and 1.30pm - 4.00pm, Monday to Friday. All patients are seen and treated by an experienced nurse and if deemed clinically necessary the nurse will refer the patient to the duty doctor.

Please note that the services provided are that of a regular GP practice, therefore if you have a serious injury / illness or life threatening condition please go to your nearest accident and emergency (A&E) department or call 999 for an ambulance.

Alternatively, if you would like a list of GPs, or have any registration queries, please call NHS Leicestershire County and Rutland Patient Registration and Screening Services on 0116 295 7880.

Or you can find GP practice details by searching on the NHS Choices website at http://www.nhs.uk/ServiceDirectories/Pages/ServiceSearch.aspx

 

Advice on care when your doctor’s surgery is closed

Need medical help when your GP surgery is closed? For URGENT medical care that cannot wait until your GP surgery opens, call your GP practice to get through to the Leicestershire county and Rutland GP Out-of-Hours Service. The service is open from 6.30pm and 8am Monday to Friday, and all day Saturdays, Sundays and Bank Holidays.

Call the service direct on 0845 0450411.

Dental care

Loughborough University has a dental practice on campus at:

Students Union Building, Ashby Road, Loughborough, LE11 3TT

Telephone: 01509 261602.

 

Normal opening hours:

Monday	Tuesday	Wednesday	Thursday	Friday	Sat/Sun bank holidays
9am-1pm 2-6pm	9-1pm 2-6pm	9-1pm 2-6pm	9-1pm 2-6pm	8am-2pm	closed

 

If you need dental treatment you can find out which NHS practices are currently accepting new patients by:

• Contacting our patient advice and liaison service (PALS) on 01455 441971 or 01509 564444 (9am – 4.30pm Mon-Fri)

• calling NHS Direct on 0845 46 47 (24 hours)

Alternatively you can find dentists by searching the NHS Choices website at www.nhs.uk

If you need urgent dental advice or treatment out of hours call 0845 603 1322 – please note that from 25 October 2010 the number to call will change to 0845 840 0065

Sexual Health Services

A Sexual Health Clinic is provided here at the Medical Centre almost on a daily basis.  To make an appointment please phone or call in to reception.

Loughborough Hospital Sexual Health Clinic

Hospital Way, Loughborough, LE11 5JY

Telephone: 01509 568888

• Clinic times are: Tuesdays 8.30am -noon, Wednesdays 4pm – 7pm, Thursday 2pm – 5pm and Fridays 8.30am – 11.30am

• Clinics are by appointment only and are completely confidential.

• Appointments booking line open 8.30am to 5pm Monday, Tuesday, Thursday and Friday, and 8.30am to 7pm on Wednesdays.

 

Loughborough Hospital Contraceptive Services

Hospital Way, Loughborough, LE11 5JY. Entrance 3 (signposted Sexual Health Services)

Telephone: 01509 564495

• All ages: Monday 6-8pm - appointment only

• Under 25s: Mon 3-5pm - walk-in clinic.

• Telephone: 01509 564495 (clinic hours only) or 0116 2951212 to book appointments.

Loughborough NHS Walk-in Centre

Pinfold Gate, Loughborough,

Telephone: 01509 553998

 

Loughborough NHS Walk-In Centre provides treatment for minor injuries and illness. It is open 24 hours a day, 365 days a year and is staffed by experienced nurses. Patients don’t usually need to make an appointment, but please see the note about out-of-hours consultations with a GP at the bottom of this section.

 

The Walk-in Centre is for urgent but not emergency care and does not provide repeat prescriptions e.g. for inhalers, routine contraception or insulin. It is not an Emergency Department and should not be used as a way to bypass making a routine appointment with your GP practice.

 

The Walk-In Centre deals with:

• Sore throats, earache

• Bites and stings

• Minor breaks

• Minor cuts and wounds

• Muscle and joint injuries

• Suturing (stitches)

• Skin complaints – rashes and skin infections

• Minor eye injuries – problems such as foreign bodies and conjunctivitis

• Urinary infections – e.g. cystitis, and women’s health problems such as thrush

On arrival all patients are assessed by an experienced nurse to determine the urgency of the problem and which clinician can assess and treat it. You will then be asked to wait for a clinician to become available. It is not always necessary for you to be seen and treated by a doctor as nursing staff are trained to assess and treat minor illnesses and injuries.