Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

Staff Telephone Service

Content-free design.

Introduction

The Telephone Services Team in Marketing and Communications provides front line services for the University telephone system, in partnership with IT Services which operates the technical infrastructure. Please mail the Telephone Service Telephone.Services@lboro.ac.uk with all matters relating to telephones.

University Handsets provide local call handling functions; these only work on campus. The Voicemail system is available on campus, and allows for a range of automatic response handling. A searchable on-line version of the internal telephone directoryis available (to on-campus users).

If you are accessing this from off campus, then private University information such as the Staff Telephone directory must be accessed via the Remote Working Portal https://vpn.lboro.ac.uk.

IT Services manages and runs the University telephone system. Please mail the Service Desk on IT.Services@lboro.ac.uk with all matters relating to:

Important Numbers

Main Switchboard 01509 263171
Main Switchboard
from abroad
+44 1509 263171
Voicemail system
(for staff only)
01509 223344
Security Extension 222141
Medical Centre Extension 222061
Directory Enquiries #6100
   

Emergency Calls :

 
University 888
It is important that this number is used, so that Security will be able to direct Emergency vehicles.
   

Voicemail :

 
For Staff only 01509 223344


Operator


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Operational hours of the switchboard are 8:30 a.m. to 5:30 p.m. Monday to Thursday, 8:30 a.m. to 5:00 p.m. Friday.

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Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.