Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

IT Support Staff

Photo: A0 Printer.

Printer Request Form for 'old' printers

Fill in this form if you have a network printer and require a print queue to be configured,  i.e. a printer which is to be attached to the network to be shared by more than one user, and the method using WINS does not work.

Please complete all the sections. If you have any problems completing the form please contact  IT.Services@lboro.ac.uk, or telephone the Service Desk on  222333.

Contact Details:
This person will be the main contact person for IT Services.


Printer Details:

This information is important because it is used in the naming of the print queue.

 


Operating Systems on PCs that will use the printer( please tick as many boxes as appropriate):

This always consists of 12 digits and characters, e.g. 08000763994b or 08:00:07:63:99:4b

The Mac address can be obtained by printing out the configuration page from the printer.

The exact sequence can be obtained from the printer user manual and will usually be something like:

  1. Take printer off-line.
  2. Press 'menu' until 'Information menu' appears.
  3. Press 'item' until 'Print configuration' appears.
  4. Press 'select' to print config. page.

If you require a network cable or an additional network point contact  IT.Services@lboro.ac.uk

IMPORTANT
Please ensure that the printer is unpacked powered up and tested before you return this request. The printer needs to be connected to the network and powered up before it can be configured therefore please ensure that it remains in this state.

or the form.

The data collected on this form will be used in connection with the administration and management of Loughborough University IT Services in accordance with the provisions of the Data Protection Act 1998.

IT Services aim to turn these requests round within 2 weeks. Once the request has been completed, you will be contacted with any additional information, e.g. the printer queue name, that you need to complete your printer connection. If you have any problems with this process, please contact our Service Desk on  222333, or e-mail  IT.Services@lboro.ac.uk.

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Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.