Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

Staff Desktop XP

Photo: Laptop on Lecturn.

Prerequisites

First Step

If you have an IT Support Representative, please contact them as they should be able to guide you through the process. If not, please read the following instructions; if you have any queries regarding this, please contact  IT.Services@lboro.ac.uk.

Prerequisites

The user

The user should be a registered computer user at the University. If not then the department should liaise with personnel to get them registered if they are a permanent member of staff, or should talk to IT Services about getting them registered manually if there is a valid reason for them to be registered without being on the University's salaried payroll.

The hardware

The University's Executive Leadership Team has agreed the Desktop and Laptop Policy.

For new computers The University has agreed to use H.P. as a sole supplier of Windows computers. We will provide further details of how to purchase as they become available. New computers will use our new Windows 7 Service.

Please contact your IT Support Representative for further information, or phone our Service Desk   222333, or e-mail us at  IT.Services@lboro.ac.uk.

In order meet the legal requirements of Campus Agreement you must possess a Microsoft Operating System Licence for the machine.

Apply for the service

There is no need to complete an application form.

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Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.